Complaint letter - Write a letter of complaint with ordered goods not reaching on time

Write a letter of complaint with ordered goods not reaching on time

Ramesh 

Your Full Address

LR Publication House,

Nayi Sadak

Delhi - 110006

23 October 2020

Sir,

I am Ramesh Kumar from Dwarka Sector 5, On 10/09/20 I ordered two books named, Essential English Grammer and Manak Hindi Vyakaran.

I paid a deposit of 500 by credit card. The reference number for my order was 13243546.

I was expecting to take delivery of the item on 20/09/20, but at present I have still not received the goods. I am a students and without books my study has been suffering. Due to Covid I cant go out for purchase the same books offline. Failure to deliver within a reasonable time and after the agreed deadline is a breach under the Consumer Rights Act.

Time is now essential. Please deliver the both books as soon as possible. If you do not, I will expect a full refund.

Yours sincerely

Ramesh Kumar

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